Terms of service
Cancellation Policy for Orders in the Manufacturing or Import Process
Dear customer,
At KPAIA Lab & Co., we value your interest in our products and your trust in our services. We want to inform you about our policy regarding the cancellation of orders that are in the manufacturing or import process.
When an order has been processed and is in the production phase or import, it is important to take into account the following:
1. Associated Expenses: Cancellation of an order at this stage entails additional expenses that we must assume. These expenses may include costs transportation, customs fees and other related charges. Due to the nature of these processes, we cannot avoid such expenses once the order has been started.
2. Rights Reserved: At KPAIA Lab & Co., we reserve the right to admission and cancellation of any order in process. This means that, although we value your needs and preferences, we must ensure that manage our operations efficiently and responsibly.
3. Refund and Obligations: In the event that we proceed with the cancellation of an order in process, we will refund the amount you have satisfied. However, we will be exempt from any other obligation derived from the canceled order.
We want you to have the best experience possible when interacting with us. We invite you to carefully consider your decisions before confirming a order, especially if there are possibilities of changes in your needs.
If you have any questions or need more information about this policy, please do not hesitate to contact our customer service team. We are here to help you at all times. We appreciate your understanding and continued support.
Sincerely,
Gladimar Ortiz Corona, CEO and Founder
KPAÏA Lab & Co.
Contact Information: info@kpaia.com
Dear customer,
At KPAIA Lab & Co., we value your interest in our products and your trust in our services. We want to inform you about our policy regarding the cancellation of orders that are in the manufacturing or import process.
When an order has been processed and is in the production phase or import, it is important to take into account the following:
1. Associated Expenses: Cancellation of an order at this stage entails additional expenses that we must assume. These expenses may include costs transportation, customs fees and other related charges. Due to the nature of these processes, we cannot avoid such expenses once the order has been started.
2. Rights Reserved: At KPAIA Lab & Co., we reserve the right to admission and cancellation of any order in process. This means that, although we value your needs and preferences, we must ensure that manage our operations efficiently and responsibly.
3. Refund and Obligations: In the event that we proceed with the cancellation of an order in process, we will refund the amount you have satisfied. However, we will be exempt from any other obligation derived from the canceled order.
We want you to have the best experience possible when interacting with us. We invite you to carefully consider your decisions before confirming a order, especially if there are possibilities of changes in your needs.
If you have any questions or need more information about this policy, please do not hesitate to contact our customer service team. We are here to help you at all times. We appreciate your understanding and continued support.
Sincerely,
Gladimar Ortiz Corona, CEO and Founder
KPAÏA Lab & Co.
Contact Information: info@kpaia.com